Healthcare voice AI

Voice AI agents for Indian healthcare

Cut no-shows, reduce reminder-desk cost, and reach every patient in their language — Hindi, English, Telugu, Tamil, Kannada, Marathi, Bengali.

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Multilingual by default

Patients speak the language they're comfortable in. The agent does too.

End-to-end rescheduling

Not just reminders — full conversational rescheduling with calendar handoff.

DPDP-ready compliance

Consent capture, PII minimisation, transcript audit trail built in.

What this solves for hospitals, diagnostic labs, and clinics

Indian healthcare runs on appointments — and breaks on no-shows. A 23% no-show rate isn’t unusual. Most labs and clinics throw bodies at the problem: a 12-person reminder desk that can only reach 40% of patients in a day, an SMS most people ignore, and a busy reschedule line patients give up on.

A voice AI agent fixes the reach, the language, and the rescheduling experience in a single deployment.

Auto-call every scheduled patient 24 hours and 3 hours before their visit
Speak Hindi, English, and the major regional languages your patients actually use
Offer 3 alternate slots conversationally and confirm the rescheduling end-to-end
WhatsApp fallback for patients who don't pick up — same intent, same rescheduling capability

Where it integrates

The voice AI agent connects with your existing LIMS, hospital information system, and CRM so every status change reflects in operator dashboards in real time. It’s a layer, not a rip-and-replace.

LIMS / HIS integration via REST or HL7 FHIR
Bitrix, Zoho, Salesforce, or custom CRM handoff
Telephony integration: Plivo, Exotel, Knowlarity, Twilio
Calendar sync with internal scheduling systems

What the deployment timeline looks like

Discovery and pilot takes 6-8 weeks. Production rollout to all branches takes another 2-4 weeks. Most clients see no-show improvement inside the first 30 days of the pilot.

Related case studies

65% improvement in 90 days

Hyderabad diagnostic chain cut no-shows from 23% to 8%

Frequently asked questions

Does the voice AI agent sound like a human or a bot?: Modern voice AI in Hindi, English, and regional Indian languages sounds natural enough that most patients don't realise it's an AI on the first 2-3 turns. We always disclose it's an AI when asked, per healthcare best practice and DPDP guidance.
What languages does it support?: Production-grade: Hindi, English, Telugu, Tamil, Kannada, Marathi, Bengali, Gujarati. Code-mixed (Hinglish, Tanglish) handled natively.
How is patient PII protected?: We deploy with PII minimisation by default — only the fields the agent needs to do its job. Call recording is consent-gated. All data flows are DPDP Act-aligned.
What does it cost to deploy?: Pilots typically start at ₹3-6 lakh depending on integration complexity. Production scaling is per-call usage. We can scope a fixed-price pilot in a 30-min discovery call.