About Niraj
Niraj founded KheyaMind AI in 2025 (operationally) to close the gap between AI hype and real operational outcomes in Indian businesses. He leads engineering and product across voice AI agents, AI chatbots, custom LLM applications, and the operational software that surrounds them.
Before KheyaMind, Niraj spent over a decade building enterprise software and data platforms for Indian and international clients — work that keeps his perspective grounded in what actually ships in production, not what plays well in a demo.
His current focus areas are practical voice AI deployment for Indian call centres, RAG and fine-tuned LLMs for domain-specific knowledge work, and AI-augmented ERP/CRM workflows for mid-market enterprises. He writes about these topics on the KheyaMind blog when a question comes up often enough to deserve a public answer.
Background & Credentials
- ▸10+ years building production software and data systems
- ▸Leads implementation of AI solutions across healthcare, fintech, e-commerce, real estate, and manufacturing in India
- ▸Hands-on contributor to voice AI, LLM fine-tuning, and MLOps work at KheyaMind
- ▸Based in Dhanbad, India — ships globally
Areas of Expertise
- ▸Voice AI agents (multilingual, call-centre-grade)
- ▸AI chatbots and conversational AI
- ▸Custom GPT / LLM fine-tuning and RAG pipelines
- ▸AI-augmented ERP, CRM, and operational workflows
- ▸MLOps, cloud architecture, and cost-aware AI deployment
- ▸AI implementation strategy for Indian businesses